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Parts Associate - HVAC

Bloomington, Minnesota · Sales
TalentSphere Staffing Solutions is partnered with one of the most trusted names within the HVAC space in Minnesota . Our client is a family owned business and has been in operation for over 40 years. They are in search of a new Parts Associate for their Bloomington branch

Description
SUMMARY
The primary responsibility for this position is to provide exceptional customer service to our clients customers by quickly and efficiently finding resolution to any issues that arise.

ESSENTIAL JOB FUNCTIONS
  • Greets customer on sales floor or telephone and determines make, type, and quantity of merchandise, desired.
  • Displays merchandise, suggests selections that meet customer’s needs, and emphasizes
    selling points of items such as quality and utility.
  • Prepares sales slip or sales contract using computer system.
  • Receives payment or obtains credit authorization.
  • Processes merchandise and help with warranty returns.
  • Resolves customer requests and complaints.
  • Maintains inventory and appearance of parts showroom area – including but not limit to; shelf restocking and organizing products on shelving for display.
  • Fills orders for UPS, will call, and truck orders when necessary.
  • Advises Parts Product Specialist of inventory levels or stock depletions that could affect
    customer availability.
  • Maintains working knowledge of company policies and procedures.
  • Continues to upgrade knowledge by working with manager(s) and other subject matter experts to enhance skills including but not limited to; new product introductions, industry changes, new techniques, new applications including any unique customer service issues.
  • Organizes and cleans personal work area.
  • To include warehouse duties as required.
  • Available on-call and Saturdays.
  • Participates in continuous learning & development and training initiatives through department specific trainings, HR training programs, tech-support led courses, Webinars, or other job-related trainings to foster a continuous learning and development mindset.
Performs other related duties as assigned.
Requirements
REQUIRED SKILLS/ABILITIES
  • Ability to use phones, Computer CRT’s, and other interactive communication devices
  • Ability to define and deal with problems involving several concrete variables in standardized situations.
  • Excellent customer service skills.
  • Excellent verbal and written communication skills.
  • Minimum 1 year HVAC/Mechanical background (highly preferred)
  • Experience using Microsoft Office and Outlook.
EDUCATION AND EXPERIENCE
  • One to three years related experience in HVAC (required) or associate degree or equivalent from two-year college or HVAC technical school.
  • Valid Driver’s License (required)
  • EPA CFC Certification, Type 2 or Universal (preferred)
PHYSICAL REQUIREMENTS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties & responsibilities.
  • Regularly lift and/or move up to 75lbs.
  • Ability to travel to other branches to assist in day to day City Desk activities. In addition, the ability to travel for activities such as meetings, classes, and workshops in and out of the area.
  • The noise level in the work environment is usually moderate – computers, phone calls, and conversation pursuant to working goals.
  • Ability to learn and work with material handling equipment.
  • Frequent standing.
What’s in it for you?
The opportunity to develop your career with a highly respective industry leader. This position comes with a competitive hourly rate, and a benefits package. If this position is appealing to you, then please submit your resume (in word-doc form) to Thomas at tlaird@talentsphere.ca Only candidates legally entitled to work in United States will be considered.


Thank you for your interest in this job posting.

We look forward to hearing from you.

TalentSphere Staffing Solutions
talentsphere.ca

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