Commercial Roofing Service Manager

Location: Norfolk, VA (Serving the Hampton Roads Region)
Salary: $90,000–$120,000 + Full Benefits & Company Vehicle
 

Ready for a fresh start in a thriving market and the chance to lead a high-impact service team in one of Virginia’s busiest regions? Relocation support is available to help you make the move.

We’re working with a top-performing commercial roofing and exterior services contractor actively seeking a Service Department Manager to lead and grow their Hampton Roads service operations. This is a pivotal leadership role in a fast-moving regional office—perfect for someone ready to build out a high-performance team and deliver exceptional service that drives revenue and client retention.
 
This is not a role for the hands-off manager—you’ll be building the systems, mentoring the team, and steering the ship. If you’re a strong leader who thrives in a dynamic, fast-paced environment and loves bringing structure to chaos, this is your lane.

Why This Role Stands Out:

• Leadership Impact: Direct and shape the entire service operation in a growing market
• Strategic Growth: Build a scalable, profitable service division from the inside out
• Autonomy & Ownership: Manage your department like a business—with full P&L responsibility
• Modern Tools: Leverage Procore, Salesforce, and other technologies to streamline operations
• Strong Support: Company vehicle, tech tools, relocation assistance, and full benefits included

What You’ll Be Doing:

• Lead daily operations of the service department across the Hampton Roads region
• Hire, train, and manage service techs, managers, and administrative staff
• Set and monitor goals for safety, performance, efficiency, and customer satisfaction
• Collaborate with sales and executive teams to grow the service line and expand market share
• Oversee budgeting, forecasting, and fleet maintenance
• Improve workflows using operational software like Salesforce, Procore, or equivalents
• Ensure accurate job costing, timely billing, and clear client communication

What You Bring:

• 5–7 years of commercial roofing experience, including 3+ years in a service/warranty leadership role
• Hands-on knowledge of systems such as TPO, BUR, Modified, Coatings, Metal, Tile, and Shingles
• Strong communication and team leadership skills
• OSHA 10 required; OSHA 30 preferred
• Tech-savvy with tools like Microsoft Office, Procore, Salesforce (or equivalent)
• Valid driver’s license (CDL preferred); ability to lift 50 lbs. and work at heights
• Bilingual English/Spanish strongly preferred
• Familiarity with fleet operations and maintenance a plus

Bonus Certifications (Preferred, Not Required):

• OSHA 30
• CERTA
• Forklift, Rigging, Manlift, Crane CCL Training
• Manufacturer-specific certifications

Perks & Benefits:

• Competitive Compensation: $100,000–$120,000 annually + performance bonuses
• Tools for Success: Company vehicle, gas card, phone, and laptop provided
• Comprehensive Benefits:
  • Health, dental, and vision insurance
  • Health Savings Account (HSA)
  • 401(k) with company match
  • Critical illness and life insurance
  • Short- and long-term disability plans
• Work-Life Balance: Generous paid time off and holidays to recharge
• Career Advancement: Opportunities to grow within a thriving company that values leadership and innovation

Ready to take the lead in a high-growth service department and make your mark in Hampton Roads?
Send your resume to jradostits@talentsphere.ca

Job #16668232
#LI-TS1
#TSSHP

 

Thank you for your interest in this job posting.

We look forward to hearing from you.

TalentSphere Staffing Solutions
talentsphere.ca

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