Manager, IT Systems

Location: Vancouver, BC, Canada
Position: Permanent, Full-Time
Workplace Type: On site
Salary Range: $80K to $95K

What excites you about leading IT in a growing biotech company?  Are you ready for a new challenge leading IT System development?

The Manager, Information Technology Systems, plays a pivotal role in supporting commercial and operational success by leading IT systems, collaborating across departments, and ensuring regulatory compliance. This role involves managing infrastructure, security, and IT projects while fostering innovation and aligning IT systems with business growth objectives.

Role and Responsibilities

Technical Administration & IT Operations

• Serve as the primary IT resource, supporting Office 365, Entra ID, SharePoint, and Windows environments.
• Oversee IT infrastructure to ensure reliability, security, and scalability.
• Manage provisioning, user support, and system optimization.

Vendor and Service Provider Management

• Oversee relationships with MSPs and SaaS vendors, ensuring adherence to SLAs and budget alignment.
• Evaluate and implement new technology solutions to support growth.

IT Security and Compliance

• Enforce IT security best practices and ensure compliance with standards like GDPR and NIST.
• Conduct regular reviews and collaborate with MSPs to address security risks.

Strategic IT Planning

• Develop and execute an IT roadmap to support company growth.
• Implement IT projects, including upgrades and process automation, on time and within budget.
• Identify emerging technologies to enhance systems and workflows.

User Support and Training

• Collaborate with MSPs for Level 1 support and provide advanced technical assistance.
• Develop IT documentation and training to improve system utilization and employee efficiency.

Continuous Improvement

• Identify and implement technology solutions to enhance productivity and reduce inefficiencies.
• Adapt IT strategies to meet the evolving needs of the organization.

Qualifications

Education and Experience

• Bachelor’s degree in Engineering, IT, or related field, or equivalent certifications and experience.
• 6+ years in IT roles, preferably in biotech or high-tech industries.
• Authority to work in Canada

Technical Expertise

• Proficiency with Office 365, Entra ID, SharePoint, and IT infrastructure.
• Experience in IT security, vulnerability management, and compliance.
• Familiarity with Agile/Waterfall methodologies and tools like Jira and MS Project.

Leadership and Problem-Solving

• Strong communication skills to bridge technical and non-technical stakeholders.
• Proven ability to automate processes, optimize operations, and deliver results.

Certifications

• Relevant certifications (MS-100, MS-700, AZ-104) are desirable.

Benefits

• Comprehensive healthcare and RRSP matching
• Professional development support
• Flexible schedules and team-building events
• Transit and parking subsidies
• Bonus and RRSP Programs

Why Work With Us

We are a dynamic, inclusive team passionate about transforming illness into wellness. Our work spans from laboratory research to commercialization, driven by values and a commitment to improving lives.

TSSHP LI-TS1
Job Posting ID: #16580094

Thank you for your interest in this job posting.

We look forward to hearing from you.

TalentSphere Staffing Solutions
talentsphere.ca

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